Privacy Policy

Privacy Policy.

Last updated: October 4, 2026

MuSourc respects your privacy and is committed to handling personal information responsibly.

MuSourc is currently operating as a brand in development. Legal entity details, registered address, and the identity of the applicable privacy officer will be updated once incorporation and related legal setup are complete.

This Privacy Policy describes the personal information MuSourc currently collects, uses, stores, and shares when you use the MuSourc website and services.

1. Information We Collect

Depending on how you use MuSourc, we may collect:

Account information:

  • Email address
  • Display name
  • Authentication information
  • Account creation/update timestamps

Email/password authentication credentials are handled by our authentication provider. MuSourc does not have access to plain-text passwords.

Purchase and subscription information:

  • Tracks purchased or downloaded
  • License information
  • Purchase amount and currency
  • Purchase date
  • Stripe transaction references
  • Creator+ subscription status and billing period
  • Stripe customer and subscription references
  • Invoice and receipt references

MuSourc does not store card numbers or full payment details. Payment information is handled by Stripe.

Library and usage information:

  • Tracks you have downloaded or favorited
  • Download dates and license type
  • Purchase and license history
  • Subscription status

Email communications:

  • Recipient email address
  • Email template or type
  • Delivery status
  • Error information
  • Unsubscribe and suppression information

We may send transactional emails such as account verification, password reset, purchase receipts, subscription notifications, billing communications, and important service-related messages.

Technical and security information:

The MuSourc application does not directly collect or store IP addresses or user-agent information in its application database. Our hosting, authentication, database, and infrastructure providers may maintain standard technical logs such as timestamps, request paths, status information, and authentication events as part of operating and securing the service.

Cookies and browser storage:

  • A cookie used for sidebar/interface preferences
  • Local browser storage used for the authentication session

MuSourc does not use advertising trackers, behavioral advertising cookies, or third-party analytics that build cross-site user profiles.

Stripe may use cookies or similar technologies on Stripe-hosted checkout and billing pages, subject to Stripe's own privacy practices.

2. How We Use Personal Information

We may use personal information to:

  • Create and manage your account
  • Authenticate users and provide secure sign-in
  • Provide music licenses and Creator+ subscription access
  • Process purchases and maintain transaction records
  • Provide your library, favorites, download history, and license records
  • Send account verification and password-reset communications
  • Send purchase receipts and subscription or billing communications
  • Provide customer support
  • Respond to licensing, refund, billing, and privacy requests
  • Detect and prevent fraud, abuse, unauthorized access, and security incidents
  • Comply with legal, accounting, tax, regulatory, and lawful government requirements
  • Establish, exercise, or defend legal claims

MuSourc does not sell personal information or use personal information to create advertising profiles or provide targeted advertising.

3. Consent and Other Legal Grounds for Collection and Use

MuSourc collects, uses, and discloses personal information as reasonably necessary to operate the service and provide the products and services you request.

Where consent is required by applicable law, MuSourc will obtain consent in an appropriate manner.

Some information is necessary to create an account, process a purchase, provide a license, provide Creator+ access, communicate with you about your account, or comply with legal obligations.

MuSourc may also process personal information where permitted or required by law for purposes such as fraud prevention, security, legal compliance, accounting, dispute resolution, or responding to lawful requests.

Where you voluntarily provide information for a particular purpose, that may constitute consent to its collection, use, or disclosure where permitted by applicable law.

4. How We Share Personal Information

MuSourc does not sell personal information.

We may share personal information with service providers that are necessary to operate MuSourc, including:

  • Lovable Cloud — application infrastructure, database, authentication, storage, and hosting
  • Stripe — payment processing, subscriptions, billing, invoices, and payment-related services
  • Lovable's managed email service — transactional email delivery
  • Google — only if you choose to sign in using Google authentication

These providers may process personal information outside Canada. We may also disclose information where reasonably necessary to comply with law, protect rights or safety, prevent fraud or abuse, investigate disputes, or establish, exercise, or defend legal claims.

5. International Processing and Transfers

Some of our service providers may process personal information outside Canada.

When personal information is processed outside Canada, it may be subject to the laws of the jurisdiction where it is processed.

MuSourc takes reasonable steps to use appropriate service providers and security measures when personal information is processed or stored by third parties.

6. Retention

MuSourc retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining transaction and license records, resolving disputes, preventing fraud and abuse, enforcing agreements, and meeting legal, accounting, tax, or regulatory requirements.

If you request deletion of your information, some information may need to be retained for legal, accounting, transaction, license, fraud-prevention, security, dispute-resolution, or other lawful purposes.

When personal information is no longer reasonably required, MuSourc will take reasonable steps to delete, destroy, or anonymize it, subject to applicable law and legitimate operational requirements.

7. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have rights to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Ask questions about how your information is collected, used, or disclosed
  • Request deletion of personal information where applicable
  • Withdraw consent where applicable
  • Make a privacy complaint

To exercise a privacy right or ask a privacy question, contact:

musourc.licensing@gmail.com

MuSourc will respond to requests within the time required by applicable law.

8. Account Deletion

You may request deletion of your MuSourc account by contacting:

musourc.licensing@gmail.com

Deleting your account may remove or disable account information associated with the account.

However, MuSourc may retain information that is reasonably necessary for legal, accounting, tax, transaction, license, fraud-prevention, security, dispute-resolution, or other lawful purposes.

Deleting a MuSourc account does not automatically cancel an active Creator+ subscription. If you have an active subscription, cancel Creator+ before closing your account.

9. Security

MuSourc uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we handle.

These measures may include encryption in transit, managed authentication, database access controls, row-level security, private storage for protected files, least-privilege access, and Stripe-hosted payment processing.

MuSourc does not store payment card numbers in its application systems.

No method of transmitting or storing information can be guaranteed to be completely secure. If MuSourc becomes aware of a privacy or security incident involving personal information, we will assess and respond to it as required by applicable law.

10. Children's Privacy

MuSourc is not intended for children who are below the minimum age required to legally enter into an agreement in their jurisdiction.

MuSourc does not knowingly collect personal information from children who are unable to legally use the service.

If you believe a child has provided personal information to MuSourc, please contact:

musourc.licensing@gmail.com

11. Third-Party Services and Links

MuSourc relies on certain third-party services and infrastructure providers to operate the platform.

Third-party services may have their own privacy policies and terms. MuSourc is not responsible for the independent privacy practices of third parties acting outside MuSourc's control.

Links or integrations to third-party websites or services are subject to the policies and terms of those third parties.

12. Privacy Complaints

If you have a privacy concern or complaint, please contact MuSourc first:

musourc.licensing@gmail.com

MuSourc will review and respond to privacy concerns in accordance with applicable law.

Depending on your location and the law that applies to you, you may also have the right to make a complaint to the relevant privacy regulator.

For matters governed by Canada's federal private-sector privacy law, the federal regulator is the Office of the Privacy Commissioner of Canada.

13. Changes to This Privacy Policy

MuSourc may update this Privacy Policy from time to time as the service, technology, legal requirements, or business structure develops.

Where required by applicable law, material changes will be communicated appropriately.

The "Last updated" date at the top of this page will be updated when changes are made.

14. Contact

For privacy questions, access requests, deletion requests, correction requests, or privacy complaints, contact:

MuSourc

musourc.licensing@gmail.com